Returns & Exchanges

At British Cosmetics, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy on all unused and unopened products. If your order doesn't meet your expectations, our dedicated support team is here to assist with a seamless exchange or refund process.

1

Initiate Your Request

Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

2

Pack Your Items

Carefully place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Ship to British Cosmetics

Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location across the UK.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund back to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing